I am not able to login to my account, how to proceed further?

Modified on Tue, 8 Oct, 2024 at 2:13 PM

How does OTP Login work?

  1. Enter your registered email address on the login page.
  2. Click "Get OTP."
  3. A unique code (OTP) will be sent to your registered email address.
  4. Enter the received OTP in the designated field on the login page.
  5. Click "Login" to access the vendor portal.


What if I don't receive the OTP?

  • Check your spam folder for the message containing the OTP.
  • Ensure you have a strong internet connection.
  • There may be a slight delay in receiving the OTP. Wait for a few minutes before requesting a new one.


What if I encounter any issues while logging in?

  • If you experience any difficulties logging in with OTP, please feel free to contact our support team by emailing support@softwaresuggest.com.  

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